MyLevelUpHQ
Don't figure it out alone. Name what you need to achieve; the house diagnoses it, matches an expert, writes the plan and executes.
The three levels
Ask — talk to someone who has done it.
Do — hand the work over and get it done.
Transform — buy the outcome, not the hours.
Free to join. Experts rank on outcomes delivered, never on popularity.
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Hello {{ meFirst }} 👋
Nothing matches that yet. Try a provider name, a job type, or a word from your plan.
Your account
Get it done
What do you need?
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AI assessment · {{ goalLabel }}
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In your own words: what is actually happening, and what does success look like when this is over? Numbers, names, what you've already ruled out.
Strategic plan · case {{ caseNo }}
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Built from your six answers for {{ goalLabel }}. A starting point for a conversation with someone qualified.
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See {{ rf.pro }}.
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Your action plan
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Recommended level
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Who can deliver this matched to your plan
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Browse Available Providers
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Sort
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Specialties
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Credentials
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Client outcomes · before & after
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Before
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After
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{{ c.span }} · verified by the house
Ratings & reviews ★ {{ sel.rating }} · {{ sel.reviews }} reviews
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★★★★★ · {{ t.who }}
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Availability
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Transformations Your plans, from assessment to outcome
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Job delivered
How did it go?
Rate {{ trackFirstName }}
Add a tip
Your review appears on their profile under your first name only.
Errands
Someone you trust, where you can't be
Vetted local runners, paid on completion, with photo or video proof and a receipt. Funds are held until you confirm.
Where is it?
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No matches
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Book again one tap, same runner
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What needs doing
Available runners {{ errandSkillNote }}
{{ r.initials }} {{ r.name }} ★ {{ r.rating }} · {{ r.jobs }} errands · {{ r.note }} {{ r.badge }}
No runners have signed up in your area yet. Post the errand anyway — it goes to every verified runner who can reach it.
How it settles
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Create job
Describe it once. We price it and match you.
Category
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What needs doing
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Stops
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Deliverable
Deadline
Bill to
Business jobs are itemised on your monthly statement.
Repeat
Proof on completion
Your price
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what you are offering for the whole job
{{ m.n }} {{ m.label }} released on your approval {{ m.amount }}
Total across milestones {{ milestoneTotal }}
Duration
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how long you expect this to take
Estimate
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your price
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your duration
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The price you set is the price. There is no surge and no demand pricing on MyLevelUpHQ — you see the full amount before you commit, and nothing is charged until a provider accepts.
Recommended for you
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{{ m.initials }} {{ m.name }} ★ {{ m.rating }} · {{ m.jobs }} jobs · {{ m.note }} {{ m.score }} match
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{{ m.capMark }} {{ m.capVerdict }}
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{{ m.price }} {{ m.state }}
Live tracking
No active job {{ noJobNote }}
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agreed price
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{{ trackInitials }} {{ trackWho }} {{ trackWhoMeta }}
Calls and messages are routed through MyLevelUpHQ — neither of you sees the other's number.
Status
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Proof of delivery
The client asked for this proof. Add each item, then submit.
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Auto-completion {{ autoCompleteIn }}
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If it is not cleanly done {{ resCount }}
Every path ends in a defined split of the escrowed amount, shown to both sides before either confirms.
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Change requests {{ crCount }}
Both sides have to approve a change before it takes effect. Refusing costs neither party anything.
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Raised by {{ cr.who }} · {{ cr.reason }}
was {{ cr.was }} becomes {{ cr.now }} {{ cr.dur }} {{ cr.delta }}
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Safety check-in {{ safetyNext }}
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Nothing here notifies the client. Pick what you need.
Ending a job for safety never counts against your acceptance rate or ranking, and you are paid for time on site.
The client wants to change this to an in-home job A category change needs your written consent and re-prices the job. Refusing costs you nothing.
Verification
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Verification code {{ verifyCode }}
How did it go?
Cancel this job {{ cancelWindow }}
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{{ c.k }} {{ c.v }} Cancellation fee {{ cancelFee }}
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Business
{{ meName }} · business jobs on one monthly statement
Spend this month {{ bizDaysLeft }}
{{ bizSpend }} across {{ bizBudget }}
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Dispatch in one tap pre-filled & priced
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In flight now {{ bizLiveCount }}
Nothing in flight. Business jobs you dispatch appear here with live status.
Your bench
{{ b.initials }} {{ b.name }} {{ b.meta }}
Contractors you have worked with appear here for one-tap re-booking.
Personal
{{ meFirst }} · your own account, your own history
Wallet {{ mwBalance }} {{ pHeld }}
Up next
No jobs in progress. Anything you book shows up here.
This month {{ pMonthTotal }}
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Start something
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Hello {{ meFirst }} 👋
Your clearance {{ proRolePerms }}
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Today's earnings {{ proToday }} {{ proTodayNote }}
Reliability score {{ relScore }}
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Separate from your star rating. Stars are what clients felt; reliability is whether you turned up.
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Earnings this week {{ proWeek }}
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Settings
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Trust & safety
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Account & access
Location, time zone & currency
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No matches
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Example — a 60-minute session priced at 250 USD {{ currencyExample }}
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Verification
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{{ vLevelKicker }} {{ vLevelName }} {{ vLevelNote }}
Mobile number {{ phoneLine }} {{ phonePill }}
Test mode: texts are not sent yet, so the code is 000000.
Identity check by Persona {{ ppTemplate }} {{ ppPill }}
Verification runs on Persona, an independent identity provider. Your ID and selfie go straight to them — we only receive the result, never the images.
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Persona inquiry {{ ppInq }}
Also needed
Not covered by Persona. Reviewed by the trust team, never shown to clients.
Submission
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Home jobs — enhanced clearance
Entering someone's home is the highest-trust work on MyLevelUpHQ. Every gate below must be green before Home jobs appear in your queue.
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Home safety training
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Check your understanding
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Not quite — look at the lesson again.
{{ trainVerdict }} Refusing unsafe work never counts against your acceptance rate, your ranking, or your earnings history.
MyLevelUpHQ admin
Verification queue
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Queue clear Every verification has a decision. New submissions land here the moment a provider or a company account presses submit.
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{{ a.initials }} {{ a.name }} {{ a.kind }} · submitted {{ a.when }} {{ a.badge }}
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AI pre-check {{ fl.text }}
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Trust operations
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MyLevelUpHQ admin
People & cases
{{ p.initials }} {{ p.name }} {{ p.meta }} {{ p.state }}
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Open items {{ it.text }}
Support desk
Inbox
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{{ aChatWho }} {{ aChatRole }}
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Payments
Methods, receipts and anything in dispute
Payment methods
No saved cards yet. You pay securely through Stripe when you submit a job, and can save a card for tips and repeat bookings.
How a payment splits
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MyLevelUpHQ keeps {{ takePct }}. Amounts show in your currency; providers are paid out in their own. Shown on every quote, every receipt and every payout — no hidden margin, no card surcharge.
Receipts
Receipts appear here for every job you pay for.
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Refund & dispute
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What went wrong
Proposed resolution
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back to you
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to the provider
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How this is decided
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Verify your account
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{{ cvLevel }} {{ cvLevelNote }}
Mobile number {{ phoneLine }} {{ phonePill }}
Test mode: texts are not sent yet, so the code is 000000.
Identity check by Persona {{ pcTemplate }} {{ pcPill }}
Verification runs on Persona, an independent identity provider. Your ID and selfie go straight to them — we only receive the result, never the images.
{{ k.mark }} {{ k.label }} {{ k.note }}
Persona inquiry {{ pcInq }}
{{ cvWhy }}
MyLevelUpHQ {{ obTitle }} {{ obBody }}

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I agree to the , the and the , and consent to identity verification.
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or continue with
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Security
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{{ sr.label }} {{ sr.note }} Always on
Devices & sessions
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Calendars
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Without a connected calendar your availability drifts from reality within days, and the capacity check cannot see your real conflicts.
{{ cl.name }} {{ cl.note }} {{ cl.pill }}
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Sync rules
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Notifications
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Channels
{{ ch.label }} {{ ch.note }} Always on
Events
Which channels each event uses. Critical events cannot be silenced.
{{ ev.label }} {{ ev.code }} {{ c3.label }}
Integrations
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Keys are set on the server (the .env file), never in the app. Restart the server after changing them. Values are never shown here, only whether each one is set.
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Using: {{ ig.provider }}
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{{ st.mark }} {{ st.key }}
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MyLevelUpHQ admin
Audit trail
Append-only and hash-chained. Each row carries the hash of the one before it, so a deleted or altered entry breaks the chain and is detectable. Nothing here can be edited — not by an admin, not by an engineer.
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{{ ar.when }} {{ ar.act }} {{ ar.role }}
{{ ar.who }} · {{ ar.obj }} · {{ ar.ip }}
prev → {{ ar.hash }}
MyLevelUpHQ admin
Data model
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{{ mt.t }} {{ mt.n }}
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MyLevelUpHQ admin
Notification engine
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{{ nr.label }} {{ nr.count }}
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Wallet
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Held in escrow {{ mwBalance }}
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Your last top-up was declined Visa •••• 4291 was refused by your bank. No money left your account, and nothing you booked has been cancelled — it is simply unpaid until a method succeeds.
Where refunds go
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Activity
{{ tx.what }} {{ tx.when }} {{ tx.amt }}
MyLevelUpHQ admin
Pricing engine
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Inputs {{ pi.k }} {{ pi.v }}
What "delivered" means here {{ pr.outcome }} Proof required: {{ pr.proof }} Not delivered: {{ pr.notDone }}
Worked example · {{ pr.example }} {{ pr.calc }} Client pays {{ pr.total }} Provider receives after the {{ takePct }} fee {{ pr.net }}
MyLevelUpHQ admin
State machines
Three machines govern every job. A state is legal only if the current state lists it as a transition — nothing in the app may set a state outside these tables.
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{{ ss.n }} {{ ss.id }} terminal
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→ {{ ss.to }}
MyLevelUpHQ admin
Escrow architecture
Money is held by a payment partner in a segregated client-money account, against one job or one milestone at a time, and moves only on a defined trigger.
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MyLevelUpHQ admin
Definitions
Outcome, hit rate and reliability decide who ranks and who gets paid, so each one is a formula rather than a feeling.
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When it counts: {{ dr.counts }}
Never: {{ dr.never }}
MyLevelUpHQ admin
Privacy & retention
Every class of data has a stated lifetime and a lawful basis. Where a statutory hold blocks a deletion request we name the hold and its expiry instead of refusing vaguely.
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{{ rr2.keep }}
{{ rr2.why }}
Your rights
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MyLevelUpHQ admin
Access control
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Your effective access {{ acMeRole }} {{ acMeNote }} Act as Switching here changes what the admin app will actually let you do — try Support, then look at the verification queue.
Role groups
{{ gr.name }} {{ gr.app }}
{{ gr.note }}
{{ gr.roleCount }}
Roles
Tap a role to see exactly what it grants. Sensitive permissions require step-up MFA every time.
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{{ pm.id }} {{ pm.note }} Step-up
Permission catalogue
{{ rs2.res }} {{ rs2.count }}
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Enforcement rules
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MyLevelUpHQ admin
Platform contracts
The rules the product runs on. These are specifications rather than day-to-day operations — change one here and the behaviour changes everywhere.
MyLevelUpHQ admin
Team access
Admins cannot sign up. An existing admin invites them here, and a second admin has to approve the invite before it activates.
{{ a.initials }} {{ a.name }} {{ a.role }} · {{ a.meta }} {{ a.pill }}
Invite an admin
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Become a provider · step {{ pwN }} of {{ pwTotal }} {{ pwTitle }} {{ pwBody }}
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{{ pwRateLabel }} {{ pwRateUnit }}
{{ r.k }} {{ r.v }}
{{ pwRateHint }}
Days you work
Travel radius
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{{ r.k }} {{ r.v }}
You can change any of this later in Profile. Verification is the last gate — no work is routed to you until the trust team clears your documents.
Inbox ◘ screened
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{{ c.mediaLabel }} {{ c.text }} {{ c.flagNote }}
{{ pendingNote }}
{{ blockTitle }} {{ blockWhy }}
Every message, image and file is scanned before delivery. Phone numbers, emails, social handles and code pasted as plain text are blocked — attach code as a document instead.
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{{ tierLabel }}
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Task history
{{ h.what }} {{ h.who }} · {{ h.when }} {{ h.amt }} {{ h.state }}
No jobs yet. Everything you book shows up here.
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Menu
{{ mg.title }}
Legal
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Plain terms {{ legalPlain }}
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{{ legalFoot }}
Notifications
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Nothing needs you Job requests, message replies, milestone releases and payout confirmations all surface here.
{{ n.title }} {{ n.when }} · {{ n.chans }} {{ n.code }}
Support
Talk to the team Message MyLevelUpHQ support team. Your conversation stays in your inbox, screened like every other thread.
Common questions
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Accounts
Pick the account that matches who you are booking for: yourself or your company. Each one keeps its own receipts and history.
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{{ j.initials }} {{ j.who }} {{ j.when }} · {{ j.level }} · {{ j.fit }}{{ j.dist }} {{ j.fee }}
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↻ Repeat client · 3rd engagement
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Profile, rates & availability
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Your photo
A clear, friendly headshot. Clients see it before they book.
Video introduction A short video intro helps clients choose you.
Hourly rate
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per hour · {{ perMinRate }} per minute
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Skill badges
Tap to claim. Badges gate which jobs reach you.
Formats you offer
This week's calendar
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Tap a block to open or close it. Blue is bookable, pink is already booked.
Earnings & reputation
Cleared & withdrawable {{ balance }} {{ pending }} in escrow · releases {{ payoutDate }}
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Escrow & payout schedule Every job you complete this week is held in escrow and paid out on the Wednesday of the following week. Protects both sides against disputes and fraud. Next payout {{ payoutDate }} · {{ pending }}
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What moves your ranking
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Popularity, follower counts and response speed do not enter the ranking. Only whether the client's named outcome became true.
Payout ledger
{{ l.who }} {{ l.what }} {{ l.amt }} {{ l.state }}
Repeat clients
{{ r.initials }} {{ r.who }} {{ r.note }} {{ r.count }}
{{ announce }}
You are offline. Drafts are saved on this device and will sync.
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inquiry.withpersona.com
MyLevelUpHQ has asked Persona to verify your identity
Let's verify it's you
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{{ n.n }} {{ n.label }}
By continuing you agree to Persona processing your ID and a biometric selfie to confirm your identity. Data is kept per Persona's privacy policy and deleted on request.
Choose an ID to scan
Issuing country{{ pzCountry }}
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Place it on a flat, dark surface. Make sure all four corners are visible and there's no glare.
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Take a selfie
Center your face in the oval and slowly turn your head when prompted. This checks you're a live person and matches your ID.
Verifying…
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You're verified
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Reference {{ pzInq }}
Secured by Persona